Terms & Conditions

These Terms & Conditions govern your use of this website and any appointment enquiry submitted to LIZA Massage and Spa.

Booking & Confirmation

Submitting an enquiry through this website, WhatsApp or by phone does not automatically confirm a booked time slot. All appointments are confirmed directly by our team by call or WhatsApp.

Late Arrival

We recommend arriving 10–15 minutes before your scheduled time. Arriving late may result in a shortened session to avoid delaying the next guest, at the therapist's discretion.

Cancellations & Rescheduling

We kindly request as much advance notice as possible for cancellations or rescheduling, so the slot can be offered to another guest. Repeated no-shows may affect future booking priority.

Health Disclosure

Guests are requested to disclose any relevant medical conditions, allergies, pregnancy or recent injuries prior to their session, so our therapists can recommend a suitable therapy or decline where appropriate for the guest's safety.

Payment

This website does not process payments. All charges are collected directly at the spa following your session, using the payment methods accepted on-site.

Conduct

LIZA Massage and Spa maintains a strictly professional and therapeutic environment. Any inappropriate conduct will result in immediate termination of the session without refund.

Changes to These Terms

We may update these Terms from time to time. Continued use of this website or our services constitutes acceptance of the current Terms.

This content is provided for general informational purposes and does not constitute legal or medical advice. Independent legal review is recommended before publishing.